MEDIO ACD - system for automatic call distribution is a member of Medio family of systems. MEDIO ACD has a large number of hardware and software components designed to ease the effective reception, processing and further routing of phone calls. MEDIO ACD system is reliable solution for call centers of any configuration or complexity type.
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MEDIO 2.0 OCS, as a specialized application for control, tariffing and billing of online services and as a fully convergent solution represents the answer to set challenges. This solution is also used as a platform for delivery of all value-based services such as: VoiceFaxMail, VPN, Telemarketing, Automated Call Center, etc. It connects to PSTN, GSM/GPRS/UMTS networks and supports standardized interfaces for integration with NGN and IMS which makes it suitable for all fixed, mobile and broadband operators. Added benefits are achieved with integration with FORIS OSS/BSS system.
The MEDIO Class 5, based on MEDIO platform, is ideal solution for operators of regional networks who want affordable, sophisticated solution for offering wide portfolio of telecommunication services.
MEDIO Class 5 is a reliable, modular and scalable solution with compact design which easily integrates in other systems.
Flexible commutation solution for transit networks.
MEDIO Class 4 made by SITRONICS TS is one of the many applications based on MEDIO platform for digital stations.
Due to its modular architecture, Medio Class 4 represents not only robust, but also a flexible solution. This enables platform customization in order to fit telecommunication operators requests i regards to capacity and functionalities.
MEDIO Class 4 solution is specifically developed for high demand telecommunication networks. Ergonomic design and energy efficient components result in minimal effect on working environment.
With MEDIO GMSC as a transit station, mobile operators have capability of network and service optimization without risking current investments.
An NGN solution represents an open platform for transitioning from traditional networks with channel commutation to packet networks. BS TS offers professional consultant services to define the best migration scenario for operators, including defining of all phase of the migration process and proposed time frame.
NGN offers traditional voice services (VoIP) and with SIP (Session Initiation Protocol) protocol provides open access to multimedia and integrated IMS services.
An NGN platform is based on flexible and scalable architecture which satisfies all residential and business client requests.
NGN product portfolio contains the following elements: